Frequently Asked Questions

Who is allowed to order?

Laboratory professionals and institutional buyers, aged 21+. KYC documentation is requested before first fulfillment.

How is purity reported?

The actual HPLC figure for that batch is printed on the lot record, not a generic marketing number.

Do you ship internationally?

Tracked shipping is available to most destinations; restricted countries are flagged at checkout.

How do I look up my batch record?

Use the lot lookup page and enter the compound name. The corresponding HPLC and ESI-MS record opens online.